Privacy Policy

Last Updated: 18, September, 2024

This Privacy Policy describes how Essam Real Estate Company ("we," "our," or "us") collects, uses, and protects the personal information of users ("you") when you access or interact with our website, mobile applications, or other services (collectively, the "Services"). By using our Services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

We collect personal information that you voluntarily provide to us through various forms on our website or via third-party platforms, including but not limited to:

Contact Information: Name, email address, phone number, mailing address, etc.
Property Preferences: Information related to property search criteria, such as location, budget, type of property, etc.
Communication Details: Content of messages sent via WhatsApp or other communication channels.
Technical Information: When you visit our website, we automatically collect certain technical information such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Referrer URL

This information is collected through cookies, Google Analytics, Google Tag Manager, and Facebook Pixel.

We use your information for the following purposes:

To Provide Services: We use your personal information to process property inquiries, send relevant property listings, or contact you with further information.
Analytics and Improvement: We use tools like Google Analytics and Google Tag Manager to track and understand user activity on our website, improve our services, and enhance user experience.
Marketing and Retargeting: We use Facebook Pixel and Google Ads to show you targeted ads based on your interests and behavior on our website. Additionally, we may use WhatsApp Business API, linked with Meta Business Suite, to communicate offers, updates, and property details.
Legal Obligations: To comply with applicable laws and regulations, including responding to lawful requests from public authorities.

We use cookies and other tracking technologies to enhance your experience on our website. These include:

Google Analytics: Collects data about website usage to help us improve the user experience.
Google Tag Manager: Allows us to manage and deploy marketing tags (such as tracking codes) on our website.
Facebook Pixel: Tracks user interactions to assist with targeted advertising and remarketing.

You may modify your browser settings to decline cookies, though this may limit some features of our Services.

We take the security of your data seriously. We implement appropriate technical and organizational measures to safeguard the information we collect. However, please note that no data transmission over the Internet or electronic storage method is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners, including:

Service Providers: Third-party vendors that assist with data analysis, marketing, and communication services (e.g., WhatsApp Business API via Meta Business Suite).

Compliance with Law: We may disclose personal information when required by law or in response to a valid legal process.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you would like to request the deletion of your data, please contact us at contact page.

You have the right to:

Access, correct, or update your personal information.
Request the deletion of your personal data.
Object to the processing of your personal information for marketing purposes.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before submitting any personal information.

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Essam Real Estate Company

Address: Madinah, KSA.

By using our Services, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.